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janice m archer –
1.0 out of 5 starsWhat’s the point of a water bottle that leaks? Other reviews have mentioned this. I reported this after the return window had passed (yes, my bad) but what angers me most is the refusal of both Amazon and Hidrate to do anything about it. The Amazon chat people lied to me: 1) they assured me that if Hidrate did not take care of the issue, Amazon would. 2) they assured me that a record of the chat would be attached to my account. Turns out neither is true.The Amazon chat people gave me a phone number to contact Hidrate. I got an answering machine, left a message, and they never called back. Amazon phone customer service hung up on me before I could even get the phone number again. I am fed up with both companies.
Laurie Douglas –
1.0 out of 5 starsOpened up as soon as I received it to find the bottom seal was twisted and threads screwed tightly over it causing the seal to be misshapen and not able to be straightened out. I looked for a replacement seal on Amazon and there weren’t any. If you receive a bottle with a good seal, you would need to always be careful that the seal is properly placed after cleaning and putting back together. This is why so many people’s bottles start to leak. I decided to get the pro instead because it’s a much better design.
Disappointed –
1.0 out of 5 starsAttempted to use this as a gift for my wife. However, it would not connect via Bluetooth, nor calibrate via the app.The instructions stated that they “love happy customers”, so “contact us us before leaving a bad review so they have a chance to help”. Well, we submitted some feedback with no reply, which lead us to leave an HONEST review.The coworker I got the idea from who uses this product has an iPhone and his works just fine. My wife’s phone is an android, so there may be a contributing factor. That possibility (if plausible) was never disclosed in any literature.Still unsure of the source of the incompatibility of this product, we are unfortunately forced to return this product, as it is essentially just an overpriced water bottle.
GIG –
2.0 out of 5 starsPlease be aware I bought for a Christmas gift and it came no box no nothing!! Just a bottle
Allie Terriquez –
4.0 out of 5 starsI love the bottle – I never drink water, and I’m on 19 days so far! I love that it lights up to remind me -Easy to clean and easy to change the batteryI wish it came in different colors
Cindy Fisher –
2.0 out of 5 starsThis bottle would have been great but it only worked for 5 days and then stop tracking. I went on to return it but since I ordered it months ago (took months to ship to me) there is no option to return it.
Leigh Costain –
1.0 out of 5 starsIt had one job and it leaks. Over $50 for something that gets me wet. Do not buy.
david –
1.0 out of 5 starsThis is now the most expensive, do nothing, water bottle I own. It doesn’t stay cool, the battery puck fell out so many times I finally lost it completely. Even when it was in, it wasn’t a tight seal and the bottle wobbled when I put it down. For all the good this did, I could just use bottled water and keep manual track of my consumption.
Nikko –
5.0 out of 5 starsThis water bottle is great! It’s only about 20oz so for the people who are out for. Along period of time like at work or the gym, you’ll find yourself filling it up a few times. But I love keeping track of how much water I run through a day and the blinking light reminding me to have a drink is very helpful
Amazon Customer –
4.0 out of 5 starsReceived mine in this morning and the bottle is great: sturdy, looks nice, and feels solid. The app however, could use some UI work as it’s a little unintuitive. Not sure why it cost $4.99 to customize the LED colors either, a bit annoying.
Better than the store bought version –
2.0 out of 5 stars**Edited. This bottle stopped working in less than 2 weeks. So bummed. I can’t decided if I want to spend the money on a fourth…I admit it is not my favorite color but I like tracking how much water I drink. I promise that you think you drink enough water, until you track it.
Kindle Customer –
2.0 out of 5 starsI should’ve checked but it’s not insulated at all. No matter how good the app part works, I’m not drinking warm water. It doesn’t seem like it understands when I tell it before it’s empty.
Dianne Murphree –
3.0 out of 5 starsI loved the bottle!! I don’t drink enough water and the constant reminder was wonderful so I bought another one for my sister and one for my daughter. Then all of a sudden it won’t link to blue tooth so I have a very expensive water bottle that does nothing!!! I am so disappointed!😪
Jenny –
4.0 out of 5 starsdoesn’t quite measure the drunk water accurately if you take smaller sips. more accurate if you drink a lot at a time.
R Dubs –
4.0 out of 5 starsI love this bottle. I don’t drink nearly enough water and linking it to my fitbit has been really great for both tracking and increasing my water intake.I have been very careful so far about where I set it down just in case of leaks. The first month I haven’t noticed any. But of course, I carelessly set it down on my wooden bedside table and when I picked it up in the morning there is a HUGE damp watermark!!BEWARE OF LEAKAGE!!!!I honestly like the product so much I can’t even mark it down that much for the leak.
Michael Cummins –
5.0 out of 5 starsPhenomenal
Leigh Farber –
1.0 out of 5 starsI loved the idea of this water bottle, however, it always leaks from the bottom. The o-ring seal it comes with is impossible to reattached one you hand wash the bottle. Contacted Hidrate and got no response. Very disappointed
Samantha Zimmerman –
5.0 out of 5 starsVery happy with this, easy to use. Much better than prior versions
Cindy Martin –
3.0 out of 5 starsLoved it at first but did not hold up well
Josette –
4.0 out of 5 starsUnfortunately this is battery powered, I had hoped it was rechargeable. It’s not so bad but you have to special order the batteries since they are a size that no normal store carries (CR2477). I would give this 5 stars if it recharged. Other than that it works great, doesn’t smell bad like some plastic products, and measures pretty quickly. That coupled with the light irons being pretty customizable would make out a great gift, but since I’m not trying to saddle anyone with a treasure hunt for batteries, I won’t be gifting any.
Allison K. Hughes –
5.0 out of 5 starsI never write reviews, but felt compelled to after using this for almost a week.I have a problem with drinking enough water. I’ve tried Yeti, hydro jug, every brand and the water will sit there all day full. The reminders on this bottle help me stay hydrated during my busy work day. The best part is it’s become a routine for me after only a few days. I no longer crave sparkling beverages or soda. Just water.I’ve hit my water goal the last 4 days and feel better than ever. Great bottle.
Melbrey –
5.0 out of 5 starsIt works easy to hold and pairs with iPhone
sunhppy1 –
2.0 out of 5 starsI have a medical issue and this bottle has been very helpful keeping on task with my water intake. It hasn’t worked in 2 months . I would like this bottle replaced or a refund. Thank you, Paula McKie
D.C. –
4.0 out of 5 starsI like the bottle. My only issue is it doesn’t keep the water cold so if you don’t drink it fast, it’s room temperature.
Dorothy Aiello –
5.0 out of 5 starsI bought this for my granddaughter because she saw her babysitter’s bottle and she loved it. Now she has her own and she uses it all the time. It is programmable to light up as often as you want it to remind you to drink water. I plan on getting one for myself now.
Dale –
2.0 out of 5 starsNothing more than water bottle. Feature useless.
Astrea Reed –
5.0 out of 5 starsLove this product! You can put ice in it and cool it in the frig. Though I wouldn’t do it excessive in fear of messing up the sensor. Great product, a lot of fun because the bottle lights up and as well as competing with friends.
kristin weiland –
1.0 out of 5 starsNot worth it. My husband bought this to help him drink water and thought I’d like one too…First, it’s not insulated. Meaning it still has condisation AND your drink doesn’t stay hot or cold for long. Second, you have to have your location and blue tooth on for it to link to your phone, even then it takes forever to update. Third, I bought the stupid second app to change the color and it still won’t change!!My husband’s bottle won’t even acknowledge that he’s emptied the entire bottle, from the start it didn’t work.Oh and you have to completey take it apart to wash it, since part isn’t machine washable. 😒
Cherrye –
2.0 out of 5 starsGreat concept + amazing when it actually works. Ultimately, it’s a temperamental and unreliable product – and the worst “customer support” ever. I purchased 2 bottles within the last year – $130!!! They both blew through batteries quickly. The 1st bottle had leaking problems. Both bottles had syncing problems. Customer service has been terrible – 2 days and still haven’t heard back. Terrible.
Jacquelyn Diaz –
5.0 out of 5 starsJust exactly what I needed to help me stay hydrated.